Fast track to your success

Performance Optimisation for Teams and Individuals:
Consultancy, Executive Coaching, and Training

Why JMC?

Our clients often report a sense of reliefe that they have, finally, got hold of a
performance issue by the scruff of the neck
that nice feeling of being in full control of a project. It comes and goes - doesn't it?

Trusted by

We have delivered practical solutions to over seventy companies. Our clients generally share one priority: to solve a fundamental performance problem.

We look at the details and find the resources we need to develop measurable positive impacts in behavioral and operational metrics. Our process empowers the client fast with three action steps:

Get some perspective
Get a plan
Get on top of your performance

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We help leaders improve the team and individual performance by addressing various challenges. Our clients include company Boards, Senior Management, and CEOs/founders.

We focus on different areas, such as company reorganization, change management, leadership, and marketing strategy, among others. Our goal is to deliver measurable performance improvements for our clients.


  • Behavior
  • Structure
  • Culture
  • Process


  • Immediate practical solutions

Longer term

  • Implementation of strategies, with coaching training and seminars as powerful options

Outcomes for the client

  • Orientation
  • Evaluation
  • Order
  • Focus
  • Relief

Case Studies

Case Studies

Test operation successfully set up in UK

Marketing, legal and procedural know-how combined to anchor the new venture.

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JMC beds in new Enterprise System for 6,000 employees

A powerful combination of coaching and training.

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Getting to grips with Customer Service KPIs

‘We were able to … significantly increase customer satisfaction’

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Executive Coaching cracks tough challenges in sales and teamwork

‘All project aims were achieved.’

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JMC trains elite sales techniques with global market leader

‘Mr Möller inspired our managers … to adopt a very successful, new approach to sales.’

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Call centre coaching and training for improved customer care

Empowering customer care specialists to become their own coach!

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JMC facilitates annual corporate strategy talks

Experience counts when it comes to securing buy-in from all team members.

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JMC marshals boots on the ground in a new geographical market

‘We were always highly satisfied with Mr. Möller’s services.’

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Available Courses

View other courses

Basic course Adient 8D training

Place: Online
Duration: 2 hours Classroom (online) plus 2 hours Questions & Answers (Q&A)
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German


Advanced Adient 8D Training

Place: Online
Duration: Up to 8 hours total; 2 hours classroom @(online); 2 hours Q&A; up to 4 hours of guidance incompleting your individual form.
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German



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About Jens

Jens is a consultant, coach, and author with a diverse background. He began his career in call center strategy, which led him to write the definitive manual on call center management. His expertise is so respected that he’s quoted in the German Ministry of Economics’ Call Centre Manual, a best practice guide for organizations.


Jens has worked with over 90 top organizations, including O2, BP, Bosch, General Motors and L’Oréal. He earned a degree in Business Administration from Frankfurt Goethe University, where he achieved the highest grade for his final paper (“Diplom-Kaufmann”). Jens is also a Certified Management Consultant (CMC).

Confusion about goal definition can be the only obstacle to achieving them.


We enjoyed the co-operation, especially the attentiveness, the fast reaction to our needs, and the excellent personal service.

Head of Sales

I am very happy to recommend Jens Moeller and JMC Jens Moeller Consulting GmbH as consultant and coach.

Director Medical Channel Active Cosmetics Division, L’Oréal Deutschland GmbH

My employees felt comfortable at all times and we were able to build up the necessary trust together. As a result, we were again able to work together extremely successfully.

Director Customer Service & Sales Support Lufthansa AirPlus Servicekarten GmbH

Through collaborating with JMC, we were able to expand our targeted website traffic by 500%, and to increase the total time visitors spent on our website … Marketing and Sales processes have been streamlined, also by means of new technology.

Managing Director Noetica Ltd

I strongly recommend Mr. Jens Moeller as consultant, moderator and sparring partner for organisational development at Board level.

CEO Wackler Holding SE

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