Training Courses

For suppliers of Adient, a global leader in automotive seating, we offer company-specific Advanced 8D Documentation training courses.

Training & Coaching

• All topics listed are offered both as group training sessions, followed by group 
coaching as well as one-on-one coaching.
• All of the topics below are also available as eLearning courses
• JMC has extensive experience in so-called “White Labeling”. We also offer all 
seminars under the umbrella of your training department, training staff or academy.
• Founder Jens Moeller spent half a year in Silicon Valley and lived in London for over 
ten years. That’s why JMC has a large number of English-speaking partners, and Jens 
Moeller is more than comfortable as an English-speaking trainer and coach.

Sales

Personal Sales, Client Retention and Customer Recovery

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Presentation techniques in Sales

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Negotiation techniques and discussions with regards to discounts

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Telesales / Telephone Sales / Outbound Telephone Marketing

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Inbound Telephone Marketing / Cross- and Upselling

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Customer Recovery – by Phone

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Sales Support (Appointment and After-Sales Support)

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Service

Customer Inbound Telephony

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Collections – Customer-specific

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Processing of complaints

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Management & Leadership

Integrated Company Succession

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Successful Company Takeover

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Change Management

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Project Management

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Leadership

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Leadership of Virtual Teams

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Conflict Management

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Employee Motivation

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Process Training

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Team Leader / Supervisor Qualification

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Team Training

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Self-Management / Time Management

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Executive Coaching / Management Coaching

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

Gain the upper hand with proper English language

Place: Online
Date/Time: on request, Monday to Friday, between 08:00 and 17:00 CET.
Languages offered: English, German

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